/* ByShare v25 — Customer care and correspondence modules.
   Responsive, light-theme, accessible, no third-party dependencies. */
:root{--care-ink:#29213e;--care-quiet:#777087;--care-line:#e9e3f2;--care-violet:#7852c9;--care-lilac:#f1eafb;--care-white:#fff;--care-shadow:0 24px 70px rgba(91,69,134,.095)}
.care-page,.care-workspace,.care-admin-options{color:var(--care-ink)}
.care-page *,.care-page *::before,.care-page *::after,.care-workspace *,.care-workspace *::before,.care-workspace *::after,.care-admin-options *{box-sizing:border-box}
.care-page h1,.care-page h2,.care-page h3,.care-page p,.care-workspace h1,.care-workspace h2,.care-workspace h3,.care-workspace p{margin-top:0}
.care-page a,.care-workspace a{text-decoration:none}
.care-page button,.care-workspace button{font:inherit}
.care-public{position:relative;isolation:isolate;overflow:hidden;background:linear-gradient(155deg,#fdfbff 0%,#f8f4ff 48%,#fff9fd 100%);min-height:760px;padding:66px 0 110px}
.care-shell{width:min(1190px,calc(100% - 48px));margin:auto;position:relative;z-index:1}
.care-narrow{max-width:840px}
.care-ambient{position:absolute;pointer-events:none;border-radius:50%;filter:blur(4px);z-index:0}
.care-ambient-one{width:600px;height:600px;right:-220px;top:50px;background:radial-gradient(circle,#e9daffb0,transparent 70%);animation:careDrift 15s ease-in-out infinite alternate}
.care-ambient-two{width:550px;height:550px;left:-220px;bottom:0;background:radial-gradient(circle,#ffdbeaaa,transparent 70%);animation:careDrift 19s ease-in-out infinite alternate-reverse}
.care-kicker{color:#9667d3;letter-spacing:2px;font-size:11px;font-weight:850;display:inline-flex;align-items:center;gap:8px}
.care-kicker-spark{font-size:16px;letter-spacing:0}
.care-heading{text-align:center;max-width:760px;margin:0 auto 55px}
.care-heading h1,.care-verification-box h1{font-size:clamp(42px,5.4vw,69px);line-height:1.07;letter-spacing:-.055em;font-weight:850;margin:18px auto;color:#281c44}
.care-heading h1 em,.care-verification-box h1 em,.care-support-graphic h3 em{font-style:normal;background:linear-gradient(95deg,#8754d8,#cc80c6);color:transparent;background-clip:text;-webkit-background-clip:text}
.care-heading>p{font-size:16px;line-height:1.8;color:#746d84;max-width:600px;margin:0 auto}
.care-columns{display:grid;grid-template-columns:minmax(0,1.28fr) minmax(280px,.72fr);gap:24px;align-items:start}
.care-form-card{border:1px solid #e9e1f2;background:rgba(255,255,255,.93);border-radius:26px;padding:37px;box-shadow:var(--care-shadow);min-width:0;position:relative}
.care-form-card:before{content:"";position:absolute;inset:0 20% auto 20%;height:1px;background:linear-gradient(90deg,transparent,#c5a7f7 50%,transparent)}
.care-form-top{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:26px}
.care-icon-circle{width:52px;height:52px;border-radius:16px;display:grid;place-items:center;color:#7046bf;background:linear-gradient(140deg,#f2e9ff,#f9edf7)}
.care-pill,.care-count-pill{display:inline-flex;align-items:center;padding:9px 12px;border-radius:99px;background:#f7f3fc;border:1px solid #ebe5f4;color:#7c5ea5;font-size:11px;font-weight:750}
.care-form-card h2{font-size:27px;font-weight:850;line-height:1.2;color:#29213e;letter-spacing:-.04em;margin:0 0 6px}
.care-intro{color:var(--care-quiet);line-height:1.65;font-size:13px;margin-bottom:26px}
.care-form{display:grid;gap:19px}
.care-input-row{display:grid;grid-template-columns:1fr 1fr;gap:15px}
.care-field{display:grid;gap:9px;font-size:12px;font-weight:780;color:#39304f;min-width:0}
.care-field>span{color:#b65cb8}
.care-field input,.care-field textarea,.care-captcha input{display:block;width:100%;border:1px solid #e4dcf0;outline:0;border-radius:12px;background:#fdfbff;padding:14px 15px;font:inherit;font-size:13px;line-height:1.5;color:#2f2547;transition:border-color .2s,box-shadow .2s,background .2s;box-shadow:0 1px 3px #55407809}
.care-field input::placeholder,.care-field textarea::placeholder,.care-captcha input::placeholder{color:#aaa1b8}
.care-field textarea{resize:vertical;min-height:132px}
.care-field input:focus,.care-field textarea:focus,.care-captcha input:focus{background:white;border-color:#a379e9;box-shadow:0 0 0 4px #aa8def25}
.care-field input[readonly]{background:#f4f0f9;color:#726787}
.care-field small{font-size:11px;color:#9b91aa;line-height:1.5;font-weight:500}
.care-submit,.care-action-button{display:flex;align-items:center;justify-content:center;gap:14px;width:100%;min-height:54px;border:1px solid #8152cb;border-radius:13px;background:linear-gradient(115deg,#7850c9,#9667e4);color:#fff;font-size:13px;font-weight:850;cursor:pointer;box-shadow:0 12px 29px #8861cb38;transition:transform .2s ease,box-shadow .2s ease,filter .2s ease}
.care-submit:hover,.care-action-button:hover{transform:translateY(-2px);box-shadow:0 15px 35px #8861cb4d;filter:brightness(1.04)}
.care-submit:active,.care-action-button:active{transform:translateY(0)}
.care-privacy-note{font-size:11px;color:#958ba5;display:flex;gap:8px;justify-content:center;align-items:center;line-height:1.5;margin:0;text-align:center}
.care-privacy-note svg{flex-shrink:0}
.care-sidebar{padding:10px 6px 0 12px;display:grid;gap:12px}
.care-side-feature{position:relative;padding:23px 24px;border-radius:20px;border:1px solid #ece6f5;background:#ffffffb3;box-shadow:0 12px 33px #7a559b08;transition:transform .25s}
.care-side-feature:hover{transform:translateY(-3px)}
.care-mini-icon{display:grid;place-items:center;border-radius:13px;width:39px;height:39px;background:#f0e9fc;color:#8d5fcc;margin-bottom:15px}
.care-feature-number{position:absolute;top:23px;right:23px;font-size:12px;font-weight:900;letter-spacing:1px;color:#d6c8e8}
.care-side-feature h3{font-size:17px;font-weight:820;letter-spacing:-.025em;margin:0 0 7px}
.care-side-feature p{font-size:12px;line-height:1.75;color:#898098;margin-bottom:0}
.care-side-feature a,.care-notice a{display:inline-flex;align-items:center;gap:9px;color:#7852c9;font-size:12px;font-weight:800;margin-top:12px}
.care-captcha{background:#f9f5ff;border:1px solid #ece4f5;border-radius:15px;padding:16px;display:grid;gap:11px}
.care-captcha label{display:grid;gap:3px}
.care-captcha label strong{font-size:12px}
.care-captcha label small{font-size:11px;color:#8b82a0}
.care-captcha-art{display:flex;flex-wrap:wrap;align-items:center;gap:12px}
.care-captcha-art img{width:min(100%,240px);height:auto;min-height:75px;border-radius:9px;background:#fff;border:1px solid #e8dff2}
.care-refresh{border:1px solid #e2d8ef;border-radius:10px;background:#fff;padding:9px 11px;color:#6b4d9d;display:flex;align-items:center;gap:7px;font-size:12px;cursor:pointer}
.care-captcha input{max-width:310px;text-transform:uppercase;letter-spacing:3px;font-weight:800}
.care-notice{border:1px solid #e4d8ef;border-radius:15px;padding:20px;background:#faf6ff;color:#55416d;line-height:1.7;font-size:13px}
.care-notice strong{font-size:14px;color:#45345d}
.care-notice p{margin:6px 0 0;color:#80718e}
.care-notice-attention{background:linear-gradient(120deg,#fff9eb,#fff5fe);border-color:#f2ddc0}
.care-notice-soft{display:flex;align-items:center;gap:12px;background:#f5f0fb}
.care-history{margin-top:50px}
.care-section-row{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:15px;margin-bottom:19px}
.care-section-row h2{margin:0;color:#302345;font-size:24px;letter-spacing:-.035em}
.care-history-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(225px,1fr));gap:14px}
.care-history-link{display:grid;gap:12px;position:relative;padding:22px;background:#fff;border:1px solid var(--care-line);border-radius:16px;color:#2b2140;box-shadow:0 11px 30px #7660920a;transition:transform .2s,border-color .2s}
.care-history-link:hover,.care-ticket-line:hover,.care-inbox-row:hover{transform:translateY(-2px);border-color:#bfa6e7}
.care-history-link strong{font-size:15px;overflow-wrap:anywhere}
.care-history-link small{font-size:11px;color:#998ca4}
.care-history-arrow{position:absolute;right:22px;bottom:20px;color:#8f64cc}
.care-status{display:inline-flex;align-items:center;gap:7px;width:max-content;max-width:100%;border-radius:99px;border:1px solid #ecddad;background:#fff8e5;color:#95722a;padding:7px 11px;font-size:10px;font-weight:800;white-space:nowrap}
.care-status:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.care-status-answered{color:#207b65;background:#e9f8f1;border-color:#cce9df}
.care-status-pending_verification{color:#946d1c;background:#fff7da}
.care-verify-page,.care-read-page{padding:76px 0 120px;background:linear-gradient(140deg,#fdfaff,#f6f0fd 55%,#fff8fc)}
.care-verification-box{text-align:center;padding:53px 48px}
.care-verify-symbol{margin:0 auto 25px;width:76px;height:76px;display:grid;place-items:center;background:#f1e5ff;color:#8560c5;border-radius:24px}
.care-verification-box h1{font-size:clamp(38px,5vw,58px);margin:16px auto}
.care-verification-box>p{color:#817590;max-width:490px;line-height:1.8;margin:0 auto 24px}
.care-preview-subject{background:#faf7ff;border:1px solid #e9ddf6;text-align:left;border-radius:13px;max-width:440px;padding:17px;margin:0 auto 25px;display:grid;gap:6px}
.care-preview-subject span{font-size:10px;letter-spacing:1.6px;color:#9475b3;font-weight:850}
.care-preview-subject strong{font-size:15px}
.care-verification-box form{max-width:440px;margin:auto}
.care-verification-box .care-privacy-note{max-width:440px;margin:18px auto 0}
.care-back{display:inline-flex;align-items:center;gap:9px;font-size:12px;font-weight:850;color:#7653ad!important;margin:0 0 25px}
.care-back svg{transform:rotate(180deg)}
.care-thread-header{margin:0 0 25px}
.care-thread-header h1{font-size:clamp(29px,4vw,43px);letter-spacing:-.04em;line-height:1.17;margin:10px 0;color:#2c2240;overflow-wrap:anywhere}
.care-thread-header p{font-size:12px;color:#8b8397;margin-bottom:16px}
.care-thread{border:1px solid #eae2f2;background:rgba(255,255,255,.85);padding:23px;border-radius:22px;box-shadow:var(--care-shadow);display:grid;gap:18px;min-width:0}
.care-bubble{padding:21px 23px;border:1px solid #ece7f2;border-radius:17px;background:#f9f7fc;min-width:0}
.care-bubble-staff{background:#f1eafe;border-color:#ded0f5;margin-left:min(50px,8%)}
.care-bubble-customer{margin-right:min(50px,8%)}
.care-bubble-by{display:flex;align-items:center;gap:12px;margin-bottom:14px}
.care-avatar{width:39px;height:39px;border-radius:13px;background:linear-gradient(145deg,#e7d6fc,#fce7f2);color:#6c4b9f;display:grid;place-items:center;font-size:12px;font-weight:900;flex:none}
.care-bubble-staff .care-avatar{background:linear-gradient(140deg,#8c5ad8,#ae83eb);color:#fff}
.care-bubble-by strong,.care-bubble-by small{display:block}
.care-bubble-by strong{font-size:12px;color:#463658}
.care-bubble-by small{font-size:10px;margin-top:3px;color:#9b90ac}
.care-bubble-copy{color:#4d445e;font-size:13px;line-height:1.85;overflow-wrap:anywhere}
.care-thread-foot{display:grid;gap:8px;margin-top:20px;color:#938aa1;font-size:11px;line-height:1.65}
.care-thread-foot span{display:flex;align-items:center;gap:9px}
.care-workspace{max-width:1230px;margin:0 auto 50px;min-width:0}
.care-dash-head{display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap;margin:0 0 26px}
.care-dash-head h1{font-size:clamp(27px,3.5vw,39px);line-height:1.12;margin:8px 0 10px;letter-spacing:-.05em;font-weight:850;overflow-wrap:anywhere}
.care-dash-head h1>span{color:#b383de}
.care-dash-head p{color:#89809b;font-size:13px;line-height:1.7;margin:0}
.care-dash-highlight{display:inline-flex;align-items:center;gap:9px;font-size:12px;font-weight:800;color:#835cac;border:1px solid #e7d8f3;background:#fcf8ff;border-radius:99px;padding:12px 16px}
.care-support-grid{display:grid;grid-template-columns:minmax(0,1.24fr) minmax(270px,.76fr);gap:20px}
.care-support-form{padding:32px}
.care-support-aside{display:grid;gap:16px;align-content:start}
.care-support-graphic{position:relative;overflow:hidden;isolation:isolate;min-height:350px;border-radius:23px;background:radial-gradient(ellipse at 80% 5%,#efd7ff 0,transparent 52%),linear-gradient(145deg,#fcf8ff,#f1e7fd);border:1px solid #e6daf1;padding:42px 32px;display:flex;flex-direction:column;justify-content:end}
.care-orbit{position:absolute;border-radius:50%;width:290px;height:290px;top:-120px;right:-80px;border:48px solid #fff9;z-index:-1}
.care-symbol-large{font-size:65px;color:#ad82e5;line-height:1;margin-bottom:26px;filter:drop-shadow(0 12px 16px #8b51b33c)}
.care-support-graphic h3{font-size:30px;letter-spacing:-.05em;line-height:1.18;margin:0 0 12px}
.care-support-graphic p{color:#827392;font-size:12px;line-height:1.85;max-width:270px;margin-bottom:0}
.care-mini-note{padding:22px;border-radius:17px;border:1px solid #e8dff1;display:flex;gap:12px;background:white}
.care-mini-note svg{color:#996ecf;flex:none}
.care-mini-note strong{font-size:13px}
.care-mini-note p{font-size:12px;line-height:1.7;color:#81778f;margin:7px 0 0}
.care-ticket-list{border:1px solid var(--care-line);border-radius:18px;overflow:hidden;background:white}
.care-ticket-line{display:flex;align-items:center;gap:17px;padding:20px 24px;color:#30253d;border-bottom:1px solid #f0ebf5;transition:transform .2s,border-color .2s,background .2s;min-width:0}
.care-ticket-line:last-child{border-bottom:0}
.care-ticket-line:hover{background:#fdfbff}
.care-ticket-icon{display:grid;place-items:center;border-radius:13px;width:43px;height:43px;flex:none;background:#f2e8fb;color:#885ec7}
.care-ticket-icon-ticket{background:#eeeafe;color:#7750c7}
.care-ticket-name{display:grid;gap:5px;min-width:0;flex:1}
.care-ticket-name strong{font-size:13px;overflow-wrap:anywhere}
.care-ticket-name small{font-size:11px;color:#9a91a7}
.care-ticket-chevron{color:#9574c1;margin-left:auto}
.care-empty{border:1px dashed #dcd0ea;background:#fcfaff;border-radius:18px;padding:45px 25px;text-align:center;color:#8c7f9b;font-size:13px;line-height:1.7}
.care-empty p{margin:8px 0 0}
.care-empty strong{display:block;color:#49325e;font-size:18px}
.care-empty-symbol{font-size:35px;color:#a77bd8}
.care-followup{padding:28px;background:white;border:1px solid var(--care-line);border-radius:19px;box-shadow:0 12px 27px #8063980a;margin-top:20px}
.care-followup h2{font-size:21px;letter-spacing:-.03em;margin:4px 0 6px}
.care-followup p{font-size:12px;color:#91869b;line-height:1.7;margin:0 0 18px}
.care-followup form{display:grid;gap:17px}
.care-followup .care-submit{max-width:280px}
.care-ticket-detail .care-notice{margin-top:18px}
.care-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin:10px 0 26px}
.care-stats>a,.care-stats>div{display:flex;flex-direction:column;padding:21px;background:white;border:1px solid #e9e2f1;border-radius:17px;box-shadow:0 12px 26px #8c6ab50a;color:#393048;transition:transform .2s}
.care-stats>a:hover{transform:translateY(-3px);border-color:#ceb6e7}
.care-stats span{font-size:11px;color:#83788f;font-weight:700}
.care-stats strong{font-size:35px;letter-spacing:-1px;margin:9px 0;color:#563380}
.care-stats small{font-size:10px;color:#a18daa}
.care-list-panel{background:#fff;border:1px solid #e8e1f0;border-radius:20px;overflow:hidden;box-shadow:0 15px 34px #8b6bb10c;padding:26px 25px}
.care-list-panel .care-section-row{margin-bottom:20px}
.care-list-panel .care-section-row h2{margin:4px 0 0}
.care-manage-link{display:inline-flex;align-items:center;gap:9px;font-weight:750;font-size:12px;color:#805caa}
.care-inbox-filters{display:flex;flex-wrap:wrap;gap:15px;justify-content:space-between;align-items:center;margin-bottom:21px}
.care-inbox-filters>div{display:flex;flex-wrap:wrap;gap:5px}
.care-inbox-filters a{font-size:11px;font-weight:740;padding:10px 13px;border:1px solid transparent;border-radius:9px;color:#9286a1}
.care-inbox-filters a.is-current{color:#6f469e;background:#f1eafa;border-color:#e4d7f5}
.care-inbox-row{display:grid;grid-template-columns:43px minmax(115px,1fr) minmax(150px,1.35fr) auto auto 18px;gap:15px;align-items:center;padding:17px 13px;border-top:1px solid #f0ecf4;color:#302642;transition:transform .2s,background .2s}
.care-inbox-row:hover{background:#fcfaff}
.care-inbox-person,.care-inbox-topic{display:grid;gap:5px;min-width:0}
.care-inbox-person strong,.care-inbox-topic strong{font-size:12px;overflow-wrap:anywhere;line-height:1.4}
.care-inbox-person small,.care-inbox-topic small{font-size:10px;color:#9b90a9;overflow-wrap:anywhere}
.care-inbox-row time{font-size:10px;color:#91849c;white-space:nowrap}
.care-inbox-arrow{color:#9465bf}
.care-admin-detail-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(235px,.75fr);gap:20px;align-items:start}
.care-admin-aside{display:grid;gap:16px}
.care-admin-person{padding:24px;border:1px solid #e9e1f0;background:white;border-radius:20px}
.care-admin-person-head{display:flex;align-items:center;gap:12px;margin:17px 0 20px}
.care-admin-person-head strong,.care-admin-person-head small{display:block}
.care-admin-person-head strong{font-size:14px}
.care-admin-person-head small{font-size:11px;margin-top:4px;color:#988ca3}
.care-admin-person dl{display:grid;gap:8px;margin:0}
.care-admin-person dt{font-size:10px;color:#a094b0;text-transform:uppercase;letter-spacing:1px;margin-top:7px}
.care-admin-person dd{font-size:12px;color:#493d58;margin:0;overflow-wrap:anywhere}
.care-small-desc{font-size:11px;line-height:1.75;color:#978ba6;margin:12px 0 14px}
.care-mail-list{display:grid;gap:10px}
.care-mail-list>div{display:grid;gap:6px;border-bottom:1px solid #f1ebf5;padding-bottom:11px}
.care-mail-list small{font-size:10px;color:#94899f;overflow-wrap:anywhere}
.care-mail-status{display:inline-flex;width:max-content;color:#8264b5;background:#f5f0fc;border-radius:6px;padding:3px 7px;font-size:10px;font-weight:800}
.care-mail-status-sent{background:#edf9f4;color:#357a67}
.care-mail-status-failed{background:#fff1e8;color:#a35d29}
.care-secondary-button{display:flex;align-items:center;gap:8px;border:1px solid #e5daf1;background:#f9f5ff;color:#7854a9;border-radius:10px;padding:11px 13px;font-size:11px;font-weight:800;cursor:pointer;margin-top:17px}
.care-admin-options.panel{margin:20px 0 25px;padding:28px}
.care-option-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px;margin:20px 0}
.care-switch{display:flex;align-items:start;gap:12px;border:1px solid #e6dff0;padding:20px;background:#fefcff;border-radius:14px;cursor:pointer}
.care-switch input{width:19px;height:19px;accent-color:#8a5dd3;margin-top:2px;flex:none}
.care-switch span{display:grid;gap:7px}
.care-switch strong{font-size:13px}
.care-switch small{font-size:11px;line-height:1.7;color:#887c98}
.care-admin-options .alert{margin-top:16px}
.care-admin-banner{display:flex;align-items:center;gap:16px;margin:0 0 24px;background:linear-gradient(108deg,#f6ecff,#fffafa);border:1px solid #e5d7ef;padding:16px 23px;border-radius:17px;color:#4d3465;text-decoration:none;transition:transform .2s}.care-admin-banner:hover{transform:translateY(-2px)}.care-admin-banner>span:nth-child(2){flex:1;display:grid;gap:5px}.care-admin-banner strong{font-size:13px}.care-admin-banner small{font-size:11px;color:#8c799c}.care-home-cta{background:#fdfaff;padding:80px 0}
.care-home-inner{display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;gap:15px;padding:68px 32px;border-radius:27px;background:radial-gradient(circle at 20% 20%,#f6dffa,transparent 42%),linear-gradient(135deg,#f2e9ff,#faf5ff 70%,#fff2f8);border:1px solid #ebdbf7;box-shadow:0 25px 80px #bb97de12}
.care-home-inner h2{font-size:clamp(32px,4vw,53px);line-height:1.12;letter-spacing:-.055em;margin:0;color:#302046}
.care-home-inner h2 em{font-style:normal;color:#9765d7}
.care-home-inner p{color:#84708e;max-width:500px;line-height:1.7;font-size:14px;margin:0}
.care-home-inner .care-action-button{max-width:225px;min-height:48px;margin-top:7px}
.care-footer-link{display:inline-block;margin-left:13px;font-weight:750;color:#875dc0!important}
@keyframes careDrift{0%{transform:translate(0,0)}100%{transform:translate(34px,-31px)}}
@media(max-width:1060px){.care-inbox-row{grid-template-columns:40px minmax(110px,1fr) minmax(150px,1.3fr) auto 16px}.care-inbox-row time{display:none}.care-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.care-admin-detail-grid{grid-template-columns:minmax(0,1.5fr) minmax(230px,1fr)}}
@media(max-width:850px){.care-columns,.care-support-grid,.care-admin-detail-grid{grid-template-columns:1fr}.care-sidebar{grid-template-columns:repeat(3,1fr);padding:0}.care-side-feature{padding:18px}.care-support-aside{grid-template-columns:1fr 1fr}.care-support-graphic{min-height:250px;padding:26px}.care-inbox-row{grid-template-columns:40px minmax(100px,1fr) minmax(150px,1.4fr) auto 16px}.care-option-grid{grid-template-columns:1fr}}
@media(max-width:620px){.care-public,.care-read-page,.care-verify-page{padding:42px 0 78px}.care-shell{width:min(100% - 30px,1190px)}.care-heading{margin-bottom:32px}.care-heading h1{font-size:clamp(36px,10vw,50px);letter-spacing:-.05em}.care-heading>p{font-size:13px}.care-form-card{padding:24px 19px;border-radius:20px}.care-form-card h2{font-size:23px}.care-input-row{grid-template-columns:1fr}.care-sidebar{grid-template-columns:1fr;gap:10px}.care-side-feature{padding:20px}.care-form-top{margin-bottom:18px}.care-support-aside{grid-template-columns:1fr}.care-support-graphic{min-height:270px}.care-verification-box{padding:40px 19px}.care-thread{padding:12px;border-radius:16px}.care-bubble{padding:17px 15px}.care-bubble-staff{margin-left:6px}.care-bubble-customer{margin-right:6px}.care-dash-head{align-items:flex-start}.care-dash-head h1{font-size:29px}.care-ticket-line{gap:10px;padding:15px 12px;flex-wrap:wrap}.care-ticket-icon{width:37px;height:37px}.care-ticket-name{flex-basis:calc(100% - 65px)}.care-ticket-line .care-status{margin-left:47px}.care-ticket-chevron{margin-left:auto}.care-stats{grid-template-columns:repeat(2,1fr);gap:9px}.care-stats>a,.care-stats>div{padding:16px 12px}.care-stats strong{font-size:29px}.care-list-panel{padding:17px 12px}.care-inbox-row{grid-template-columns:34px minmax(0,1fr) auto;gap:10px;padding:15px 5px}.care-inbox-row .care-ticket-icon{width:34px;height:34px}.care-inbox-person{grid-column:2}.care-inbox-topic{grid-column:2;grid-row:2}.care-inbox-row .care-status{grid-column:3;grid-row:1;margin-right:4px}.care-inbox-arrow{display:none}.care-inbox-filters{gap:7px}.care-inbox-filters a{padding:8px;font-size:10px}.care-admin-person{padding:19px}.care-followup{padding:20px 17px}.care-followup .care-submit{max-width:none}.care-home-cta{padding:48px 0}.care-home-inner{padding:48px 23px}.care-admin-options.panel{padding:20px 16px}}
@media(prefers-reduced-motion:reduce){.care-ambient{animation:none!important}.care-side-feature,.care-inbox-row,.care-submit,.care-action-button{transition:none!important}}
@media(max-width:620px){.care-admin-banner{padding:15px 12px;gap:10px}.care-admin-banner strong{font-size:12px}.care-admin-banner small{line-height:1.4}}

/* ByShare v25.2 — in-place contact verification and conversation lifecycle. */
.care-otp-panel{padding:8px 0 2px;display:grid;gap:14px;animation:careVerifyAppear .35s ease both}
.care-otp-icon{width:64px;height:64px;display:grid;place-items:center;border-radius:19px;background:linear-gradient(145deg,#efe5ff,#fff0f7);color:#7852c9;box-shadow:inset 0 0 0 1px #e8dafa}
.care-otp-panel h2{font-size:clamp(27px,3vw,34px);letter-spacing:-.045em;margin:0}
.care-otp-panel .care-intro{margin:0 0 5px;font-size:13px;max-width:510px}
.care-otp-panel .care-intro strong{color:#654494;overflow-wrap:anywhere}
.care-otp-form{gap:15px}
.care-field .care-otp-input{width:100%;max-width:350px;padding:16px;text-align:center;font-weight:850;font-size:clamp(24px,3vw,31px);letter-spacing:.3em;font-variant-numeric:tabular-nums;color:#5f379a;background:#fcf9ff}
.care-otp-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;border-top:1px solid #eee6f4;padding-top:15px}
.care-otp-footer p{color:#8f82a4;font-size:11px;line-height:1.7;display:inline-flex;align-items:center;gap:6px;margin:0;max-width:300px}
.care-otp-footer .care-secondary-button{margin:0;white-space:nowrap}
.care-customer-close{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:16px 19px;margin-top:16px;border:1px solid #e4d8f0;border-radius:14px;background:#faf6ff;color:#695d79;font-size:12px}
.care-customer-close .care-secondary-button{margin:0}
.care-status-closed{background:#f1edf6;color:#6b6175;border-color:#e4dae9}
.care-management{margin-top:15px}
.care-management h3{font-size:16px;line-height:1.35;letter-spacing:-.02em;color:#3b2a53;margin:10px 0 9px}
.care-management .care-secondary-button{min-height:39px}
.care-management-divider{height:1px;background:#ece5f3;margin:20px 0}
.care-block-row{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:12px 0;border-bottom:1px solid #f0e9f6}
.care-block-row>span{font-size:12px;font-weight:800;color:#3f3057}
.care-block-row small{display:block;color:#9183a2;font-size:10px;font-weight:500;margin-top:3px}
.care-block-row .care-secondary-button{margin:0;min-width:83px;justify-content:center}
.care-secondary-button.care-danger-button{border-color:#f1d3da;color:#a33d56;background:#fff6f8}
.care-secondary-button.care-danger-button:hover{background:#ffebf0}
.care-delete-box{border:1px solid #efd4da;border-radius:13px;background:#fff9fa;padding:13px}
.care-delete-box summary{cursor:pointer;color:#a33d56;font-size:12px;font-weight:800;list-style:revert}
.care-delete-box p{font-size:11px;line-height:1.7;color:#8b6575;margin:12px 0}
.care-delete-box .care-field{font-size:11px}
.care-delete-box .care-field input{width:100%;font:inherit;background:white;border:1px solid #e9cfd6;border-radius:9px;min-height:41px;padding:10px;margin-top:8px}
.care-delete-box .care-secondary-button{margin-top:10px}
@keyframes careVerifyAppear{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}
/* Small laptop height: the promo tile formerly pushed Sign Out under the viewport. */
.workspace-body:not(.admin-body) .sidebar{min-height:0;overflow:hidden}
.workspace-body:not(.admin-body) .sidebar>.brand-name{flex:none;margin-bottom:20px}
.workspace-body:not(.admin-body) .customer-nav-scroll{flex:1 1 auto;min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#d8c6e7 transparent;padding-bottom:9px}
.workspace-body:not(.admin-body) .customer-nav-scroll .side-nav{margin-bottom:0}
.workspace-body:not(.admin-body) .sidebar-bottom{flex:none;margin-top:0;padding:9px 0 max(10px,env(safe-area-inset-bottom,0px));background:inherit;border-top:1px solid #e8e0ef}
.workspace-body:not(.admin-body) .sidebar-bottom .user-mini{padding-top:7px;border-top:none;min-width:0}
.workspace-body:not(.admin-body) .sidebar-bottom .icon-button{flex:none;min-width:37px;min-height:37px}
@media(max-width:850px){
  .workspace-body:not(.admin-body) .sidebar{height:100dvh;max-height:100dvh;overflow:hidden}
  .workspace-body:not(.admin-body) .customer-nav-scroll{min-height:0;overflow-y:auto;-webkit-overflow-scrolling:touch}
  .workspace-body:not(.admin-body) .sidebar-bottom{padding-bottom:max(15px,env(safe-area-inset-bottom,0px))}
}
@media(max-width:620px){
  .care-otp-panel .care-intro{font-size:12px}
  .care-otp-footer{align-items:flex-start;flex-direction:column}
  .care-otp-footer .care-secondary-button{width:100%;justify-content:center}
  .care-otp-footer form{width:100%}
  .care-customer-close{align-items:stretch;flex-direction:column}
  .care-customer-close .care-secondary-button{justify-content:center}
  .care-block-row{flex-wrap:wrap}
}
@media(prefers-reduced-motion:reduce){.care-otp-panel{animation:none}}